Residents struggle with unloading process at Cape Coral’s new bulk waste site

CAPE CORAL, Fla. – Over 70 residents used Cape Coral’s new bulk waste drop-off site on Tuesday, it’s opening day.

“So far it’s been very popular. We’ve had good comments from residents. They seem to be very appreciative” said Stacy Maine, with the City’s Public Works Department.

Although, some residents said they are struggling with the unloading process once on site. Bruce Dishongh said he showed up with a heavy chair and the WastePro employee on staff told him he couldn’t help him get it into the dumpster. Dishongh ended up hauling the chair back to his curb. 

“They should tell you ahead of time nobody is going to be there to help you if you want to bring it over,” said Dishongh. 

We brought this concern to the city since their original release said there would be assistance on-site, specifically asking if employees are there to help you unload into one of the two dumpsters.

“That is not a part of the responsibility,” said Maine. 

But Maine did follow up with this: “I would like to think that anyone working here will help somebody if they need the help,” she said.

Dishongh said he wishes the unloading process was more clear before he made the trip. He’s leaving future haulers with this advice: “If it’s heavy, you better have two to three people and be able to lift it pretty high,” he said.

Cape Resident Dawn Whelan said she’s happy she brought her husband along for help.

“If it was me by myself, I think it would be a little more difficult,” she said. 

The pilot program will run for a year before the city considers it as a permanent solution. Proof of residency will be checked upon arrival.